Privacy Policy

Thank you for being part of the Lefroy Edutech community! We operate as Lefroy Edutech (“Lefroy Edutech,” “we,” “us,” or “our”) and are dedicated to protecting your personal information and your right to privacy. If you have any questions or concerns regarding this policy or our data practices, please feel free to reach out to us at info@ltpltech.com.

When you visit our website (https://ltpltech.com) and use our services, you trust us with your personal information. We take that trust seriously and are committed to safeguarding your privacy. This privacy policy outlines:

  • The information we collect.
  • How we use that information.
  • Your rights concerning your data.

We encourage you to read this policy carefully, as it explains key details about our data practices. If you do not agree with any part of this policy, please discontinue using our website and services.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us

In Short: We collect personal information you provide, such as your name, address, contact details, payment information, and social media login credentials.

We collect personal information that you voluntarily provide when you:

  • Register for our Services.
  • Express interest in obtaining information about us, our products, or services.
  • Participate in activities on the Services.
  • Contact us directly.

The specific information we collect depends on your interactions with our Services, your choices, and the products or features you use. The personal information we may collect includes the following:

1. Incorporation of Preceding Clauses
  • First name, last name, maiden name, nickname.
  • Phone numbers.
  • Email addresses.
  • Social media handles and related data.
2. Personal Information You Provide
  • Application usage details.
  • Other similar data provided directly by you.
3. Credentials
  • Passwords, password hints, and similar security data used for authentication and account access.
4. Payment Data
  • Information necessary to process payments, including your payment instrument number (e.g., credit card number) and associated security codes.
  • Payment data is securely stored by our payment processors, such as Razorpay, PayPal, Apple Pay, and Google Pay.
5. Social Media Login Data
  • If you choose to register using social media account details (e.g., Facebook, Twitter), we collect the information described in the “How Do We Handle Your Social Logins” section below.

Note: All personal information you provide must be accurate, complete, and truthful. Please notify us of any changes to your information.

Information Automatically Collected

In Short: Some data, like your IP address and browser characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you interact with our Services. While this data doesn’t directly identify you (e.g., by name or contact details), it may include:

  • Device and usage details, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, and country.
  • Information about how and when you use our Services.

This information is primarily used to:

  • Ensure the security and proper functioning of our Services.
  • Conduct internal analytics and reporting.

We also collect data through cookies and similar technologies to enhance your experience and analyze usage patterns.

Online Identifiers
  • Devices, tools, and protocols (e.g., IP addresses).
  • Cookie identifiers for analytics and marketing purposes.
  • Device geolocation data.
  • Application data and similar identifiers.
Information Collected from Other Sources

In Short: We may collect data from public databases, marketing partners, social media platforms, and other external sources.

We may receive additional information about you from third-party sources, including:

  • Public Databases: Data such as names, email addresses, and demographic information.
  • Marketing Partners: Contact details and related marketing data.
  • Social Media Platforms: Profile information, including name, gender, birthday, email, current location, user IDs, profile picture URL, and any publicly available data.
  • Search Results and Marketing Leads: Information from sponsored links and advertising campaigns.

Whenever we collect data from external sources, we will inform you about the source and type of information within a reasonable timeframe, and no later than one month from the date of collection.

2. HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for legitimate business interests, contract fulfillment, compliance with legal obligations, and/or based on your consent.

We use the personal information collected through our Services for various business purposes, as outlined below. These purposes are supported by one or more legal grounds, including legitimate business interests, contractual obligations, legal compliance, and your consent. The specific processing grounds for each purpose are indicated below:

1. To Facilitate Account Creation and Login

If you choose to link your account with third-party services (e.g., Google or Facebook), we use the information provided by those platforms to facilitate account creation and login as part of our contractual agreement. For further details, refer to the section titled “How Do We Handle Your Social Logins”.

2. To Send Marketing and Promotional Communications

We, or our third-party marketing partners, may use your personal information to send promotional materials aligned with your marketing preferences. You can opt out of marketing emails at any time (see the “What Are Your Privacy Rights” section).

3. To Send Administrative Communications

We may use your personal information to share updates about our products, services, features, or changes to our terms, conditions, and policies.

4. To Fulfill and Manage Orders

We process your information to manage orders, payments, returns, and exchanges made through our Services.

5. To Post Testimonials

We may display testimonials on our website or Services that include personal information. We will obtain your consent before posting your name or testimonial. If you wish to update or remove a testimonial, please contact us at info@ltpltech.com, including your name, testimonial location, and contact information.

6. To Request Feedback

We may contact you to request feedback about your experience with our Services.

7. To Protect Our Services

Your information may be used as part of our efforts to monitor for and prevent fraud or other security threats to ensure our Services remain safe and secure.

8. To Enforce Terms, Conditions, and Policies

We may use your information to enforce our terms of use, policies, and agreements for business purposes, legal reasons, and contractual compliance.

9. To Respond to Legal Requests and Prevent Harm

If we receive a subpoena or other legal request, we may review the data we hold to determine the appropriate response, ensuring compliance with legal obligations.

10. To Manage User Accounts

We use your information to maintain and manage your account, ensuring it remains functional and up-to-date.

11. To Deliver Services

Your personal information is used to provide the services you request.

12. To Respond to Inquiries and Offer Support

We use your information to address user inquiries, resolve issues, and provide necessary support for our Services.

13. For Other Business Purposes

We may use your information for purposes such as:

  • Data analysis and identifying usage trends.
  • Evaluating the effectiveness of our promotional campaigns.
  • Improving our products, services, marketing strategies, and user experience.

Where possible, this data is anonymized and aggregated to ensure it is not tied to specific individuals. Identifiable personal information will not be used for these purposes without your explicit consent.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share your information with your consent, to comply with legal requirements, to provide you with services, to protect your rights, or to fulfill legitimate business purposes.

We may process or share your personal data based on the following legal grounds:

1. Consent

We process your data when you have explicitly provided consent for a specific purpose.

2. Legitimate Interests

We process your data when it is reasonably necessary to achieve our legitimate business interests.

3. Performance of a Contract

When we have entered into a contract with you, we process your personal information to fulfill the terms of the agreement.

4. Legal Obligations

We may disclose your information when required by law, such as to comply with applicable legal obligations, governmental requests, judicial proceedings, court orders, or legal processes. This includes responding to public authorities to meet national security or law enforcement requirements.

5. Vital Interests

We may disclose your information if necessary to:

  • Investigate and prevent potential violations of our policies.
  • Detect and prevent fraud.
  • Address safety threats to individuals.
  • Respond to illegal activities.
  • Provide evidence in legal disputes or litigation.
Situations Where We May Share Your Data
1. Vendors, Consultants, and Other Third-Party Service Providers

We may share your data with trusted third-party vendors, service providers, contractors, or agents who perform services on our behalf. Examples of such services include:

  • Payment processing.
  • Data analysis and hosting.
  • Email delivery.
  • Customer service.
  • Marketing and promotional efforts.

Selected third parties may also use tracking technologies on our Services to collect data about your interactions over time. This data helps analyze usage trends, measure content popularity, and enhance your experience.

Note: These service providers are bound by contracts to process your data only as instructed by us, maintain its confidentiality, and ensure its security. They are prohibited from sharing your data with any other organization or using it for their own purposes.

2. Business Transfers

In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be shared or transferred as part of the transaction.

3. Business Partners

We may share your information with business partners to offer you specific products, services, or promotions.

Important: Unless explicitly described in this policy, we do not sell, rent, or trade your personal information to third parties for their promotional purposes.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We only share information with the following third parties for specific purposes.

We share and disclose your personal information exclusively with the following third parties to support our services, enhance functionality, and fulfill specific business objectives. Below, we have categorized each party to clarify the purpose of our data collection and processing practices.

If your data has been processed based on your consent and you wish to revoke that consent, please contact us.

1. Advertising, Direct Marketing, and Lead Generation
  • Freshchat
2. Connecting to Third-Party Accounts
  • Facebook Account
  • Google Account
3. Cloud Computing Services
  • Amazon Web Services (AWS)
4. Communication and Chat Services
  • Freshchat
5. Content Optimization
  • Google Site Search
6. Data Backup and Security
  • Amazon Glacier
7. Functionality and Infrastructure Optimization
  • Amazon Web Services (AWS)
8. Invoice and Billing
  • PayPal
  • Stripe
  • Razorpay
9. Retargeting Platforms
  • Facebook Remarketing
  • Google Analytics Remarketing
10. Social Media Sharing and Advertising
  • Facebook Advertising
  • Facebook Social Plugins
  • Google+ Social Plugins
11. User Account Registration and Authentication
  • Facebook Login
  • Google OAuth 2.0
  • Google Sign-In
12. Website Testing
  • Google Play Console
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We utilize cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. These tools help enhance your experience, analyze usage trends, and support the functionality of our Services.

For detailed information on how we use these technologies and how you can manage or refuse certain cookies, please refer to our Cookie Policy.

6. DO WE USE GOOGLE MAPS?

In Short: Yes, we use Google Maps to provide enhanced services. Our website, mobile application, or Facebook application incorporates Google Maps APIs to deliver a more seamless and personalized user experience.

  • You can find the Google Maps APIs Terms of Service here.
  • For a deeper understanding of Google’s Privacy Policy, please refer to this link.

By using our Maps API implementation, you acknowledge and agree to:

  1. Be bound by Google’s Terms of Service.
  2. Permit us to obtain and cache your location data, as required.

If you wish to revoke your consent, you may do so at any time. Please note, we may use your location information alongside data from other providers to enhance the accuracy and utility of our services.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.

We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: If you register or log in using a social media account, we may access certain information about you.

Our Services allow you to register and log in using third-party social media account details (e.g., Facebook, Twitter). When you choose this option, we receive certain profile information from your social media provider.

We use this information only for the purposes described in this privacy policy or as otherwise made clear to you within our Services.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We retain your information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless otherwise required by law.

We will keep your personal information for as long as it is necessary to achieve the purposes detailed in this privacy policy. However, a longer retention period may be required or permitted by law (e.g., for tax, accounting, or legal compliance purposes).

No provision in this policy will require us to retain your personal information longer than necessary for the duration of your account or our legitimate business needs.

When we no longer have an ongoing legitimate business need to process your personal information, we will either:

  • Delete or anonymize the information.
  • If deletion or anonymization is not possible (e.g., data stored in backup archives), we will securely store the information and isolate it from further processing until deletion is feasible.
10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), you have specific rights that allow greater access to and control over your personal information. You can review, modify, or delete your account at any time.

If you are located in a region like the European Economic Area (EEA), you have certain rights under applicable data protection laws. These may include:

  • Access: The right to request a copy of your personal information.
  • Rectification or Erasure: The right to request correction or deletion of your personal information.
  • Restriction of Processing: The right to limit how your information is processed.
  • Data Portability: The right to request your personal data in a structured, commonly used format, and to transmit it to another provider.
  • Objection: The right to object to the processing of your personal information, where applicable.

To exercise these rights or to make any requests, please use the contact details provided below. We will respond to all requests in accordance with applicable data protection laws.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: EU Data Protection Authorities.

If you have questions or comments about your privacy rights, you may email us at info@ltpltech.com.

Account Information

If you wish to review, update, or delete your account information, or if you’d like to terminate your account, you can:

Contact us using the contact details provided below.

Upon your request to terminate your account, we will deactivate or delete your account and its information from our active databases. However, please note that some information may be retained in our files to:

  • Prevent fraud.
  • Troubleshoot issues.
  • Assist with investigations.
  • Enforce our Terms of Use.
  • Comply with legal obligations.
Cookies and Similar Technologies

Most web browsers accept cookies by default. If you prefer, you can modify your browser settings to remove or reject cookies. Please note that doing so may impact certain features or services of our Services.

Opting Out of Email Marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in our emails, or by contacting us directly using the details below. After unsubscribing, you will no longer receive marketing emails. However, please be aware that we will still send you service-related emails that are necessary for managing your account.

To opt-out from other communications or services, you may also:

  • Contact us using the provided contact details.
11. DATA BREACH

A privacy breach occurs when there is unauthorized access, collection, use, disclosure, or disposal of personal information.

In the event of a breach, Lefroy Edutech will notify you if we believe you are likely to be at risk of significant harm. For example, this may include situations where a data breach could cause serious financial loss or affect your mental or physical well-being.

If Lefroy Edutech becomes aware of a security breach that has resulted in, or may result in, unauthorized access, use, or disclosure of personal information, we will:

  • Promptly investigate the matter.
  • Notify the applicable Supervisory Authority no later than 72 hours after becoming aware of the breach.
  • If the breach is unlikely to result in a risk to your rights and freedoms, we may not notify you.
12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, mobile operating systems, and mobile applications offer a Do-Not-Track (DNT) feature or setting that allows you to signal your privacy preference, indicating that you do not want your online browsing activities to be tracked or collected.

Currently, there is no uniform technology standard for recognizing and implementing DNT signals. As a result, we do not respond to DNT browser signals or any other mechanism that automatically communicates your choice to not be tracked online.

If a standardized online tracking mechanism is adopted in the future that we are required to follow, we will update this privacy policy to reflect those changes and inform you accordingly.

13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In accordance with California Civil Code Section 1798.83, also known as the Shine the Light law, residents of California are entitled to request information about the personal information we have disclosed to third parties for direct marketing purposes. This request can be made once per year and free of charge.

You may request:

  • The categories of personal information we disclosed (if any) to third parties for direct marketing purposes.
  • The names and addresses of those third parties.

To make such a request, please submit it in writing using the contact information provided below.

Rights for Minors in California

If you are under the age of 18, reside in California, and have a registered account with our Services, you have the right to request the removal of unwanted data that you have publicly posted on the Services.

To request the removal of such data:

  • Contact us using the provided contact information.
  • Include the email address associated with your account.
  • Include a statement confirming that you reside in California.

We will ensure the data is no longer publicly displayed on the Services. However, please note that the data may not be completely or comprehensively removed from our systems.

14. DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy periodically to ensure compliance with applicable laws and regulations. The updated version will be marked with a new “Revised” date, and the changes will take effect as soon as the updated policy is accessible.

If we make significant changes to this privacy policy, we may notify you by posting a prominent notice on our Services or by sending you a direct notification.

We encourage you to review this privacy policy regularly to stay informed about how we are protecting your personal information.

15. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at info@ltpltech.com or by post to:

LEFROY EDUTECH PRIVATE LIMITED
B5 Lower Floor, SCO 52-53, B Block, New Amritsar Market, Amritsar, Punjab-143001

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the laws of certain countries, you may have the right to request access to the personal information we collect from you, to update that information, or to delete it under certain circumstances. To review, update, or delete your personal information, please submit a request via email to info@ltpltech.com. We will respond to your request within 20 days.

Infringing Material

If you come across any material on the website that you believe infringes your or any other person’s copyright, please send or report this by sending an email to info@ltpltech.com.